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For receiving questions, please call x1922 (or afterhours contact Kerry Slaven at 303-518-6420)
For uniformity, and to make sure that UCAR receiving policy is fulfilled, all purchase orders, credit card orders and blanket order packages must be received through 3090 Center Green Dr., Boulder, CO 80301. Tacitly, there may be exceptions required for different scenarios that may arise. These are available by prior approval only. Such requests for exclusion to the receiving policy must be obtained in writing through UCAR Contracts.
There are also preexistent exceptions that have blanket approval for deliveries not coming into CG3 (i.e. bulk and raw materials for DFS (EOL Machine Shop), AOG (Aircraft On Ground) articles and extremely large or sensitive items for RAF, and all receiving for NWSC). These validations remain in effect with no further action required. However, all related packing slips MUST be sent to Logistics Operations.
For all receiving, please make sure that your vendor includes the end-user name and telephone number, an association to the purchase order/blanket order number or credit card reference, in addition to the vendor’s order numbers. Packages received into Logistics Operations without this information will be held from delivery until the necessary data has been acquired. Logistics personnel will email the end-user for this, case by case.
All personal packages coming in MUST be clearly denoted as “Personal/Confidential” and have the name of the recipient clearly labeled on the outside of the package, or they will be opened and received as a normal business item. Please note that we do not accept liability for damage to personal shipments. Claims for personal shipments are the responsibility of the recipient and shipper.
Every attempt will be made to deliver parcels the same day as they are received! Delivery is generally made in the afternoon, except packages or documents shipped by express first couriers which are delivered ASAP. If you need an item sooner, call our staff to arrange special delivery. This does not include the receiving of chemicals and radioactive sources, which have a 48 hour turn around so that HESS can update the chemical inventory.
ALL parcels (business and personal) are inspected by our staff for damage, quantity checks. Note: a final count and inspection should be performed by the recipient, as certain items such as electronics, are difficult to identify.
All parcels received require a written signature from the recipient in order to be delivered and verified.
If you are inquiring information on how to track a UPS or Federal Express package, please follow this link!